This guidance note aims at providing practical support to case management service providers on how to adapt their response in the context of the COVID-19 pandemic. This guidance note includes two parts: The first focuses on guiding service providers through the process of adapting their case management programmes to the needs arising from the COVID-19 pandemic based on a number of scenarios. The second part focuses on the use of GBVIMS and/or Primero/GBVIMS+ in relation to these different scenarios. This guidance note complements the GBV AoR Helpdesk note “GBV Case Management and the COVID-19 Pandemic”.