(Notice: application deadline has been extended to 10 September 2021, 5:00 pm New York time)
The Position:
This position is located in the Facilities and Administrative Services Branch (FASB) within the Division for Management Services (DMS). FASB provides and oversees a broad range of support services relating to facilities and asset management, travel, mail & pouch and administrative/general services for both Headquarters and Field Offices. The term Field Offices includes all offices located outside of Headquarters including Regional/Sub-Regional Offices, Liaison Offices and Country Offices. The incumbent works for the Travel Unit within the Administrative and Common Services section.
The incumbent maintains professional contacts with staff at all levels at UNFPA Headquarters in the provision of travel services. Provides expert support, analyses, clarifications, information and guidance to UNFPA staff at HQ and in the field. Establishes, liaises and maintains professional contacts with staff in other UN Agencies, the UN Secretariat, and the TMS provider in order to promote consistency in travel procedures.
How you can make a difference:
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s strategic plan (2018-2021), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.
In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.
UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, innovative, self-driven and responsible with a high sense of client orientation and increased communication skills in order to ensure highest quality services for UNFPA staff.
Job Purpose:
The Travel Associate is a Subject Matter Expert on Travel policies and processes for UNFPA. S/he plays a leadership role in the provision and oversight of travel support services for Headquarters staff.
Primary functions include:
• Manage Travel Policy and processes
• Approve and process travel requests, travel claims and expense reports
• Coordinate processing of UN Documents and visa requests
• Prepare monthly statistical reports for release to the Executive Committee
• Train UNFPA staff on use of the Travel & Expense Module and provide continued support
• Make recommendations to the Chief on changes to policy and procedures
• Represent UNFPA in outside travel forums in the absence of the Chief
• Maintain the Travel Community Webpage
• Provide travel help desk services
• Assist in other areas of Administrative and Common Services as required
Qualifications and Experience
Education:
Secondary Education with supplemental training in travel services and/or administrative services; college education preferred.
Knowledge and Experience:
• Minimum 7 years of experience, preferably with experience in travel management and/or administration services, ideally including client facing roles. Experience in roles involving handling competing priorities and time sensitive deadlines is desirable.
• Expert knowledge in the usage of computers and office software packages (Photoshop, MS Word, Excel, PPT, Google, etc.). Experience in handling of web based management systems a plus.
• Knowledge of data analytics an asset.
Languages:
Excellent command of fluent English required; knowledge of other official UN languages, preferably French and/or Spanish, desirable. The incumbent must demonstrate the ability to effectively communicate at all levels in both oral and written presentations, since the role is client facing.